When shipping high-value products or when you are dealing with a very conscientious customer, an inspection certificate might be requested. An inspection certificate provides proof that what you are shipping is, in fact, what the customer ordered, and is also of good quality. If a customer requests this document, agree to it – but see that they cover the administrative and inspection fee. Also, ask them to recommend an independent inspection agency to perform the review at your end.
If they don’t have one, refer to your import/export dream team (e.g., banker, logistics expert, accountant and lawyer) for a suitable contact. An inspection certificate can be furnished directly to a buyer, a buyer’s government or direct to a buyer’s bank. In the case of presenting to a buyer’s bank, that is precipitated by the request of a Letter of Credit payment transaction that spells out specifically an inspection certificate is required in order to fulfill payment obligations. Generally, a manufacturer furnishes the certificate or the report.